Disclaimer

Welcome to Dravellea.

This Disclaimer explains important information about the content, product descriptions, and general guidance available through the Dravellea online store.

By using our website, please review the information below alongside our applicable store policies.

General Website Information

Dravellea provides information about lighting products, including chandeliers, pendant lights, wall lights, and related lighting products.

The information on our website is intended to help customers explore available products and make informed purchasing decisions.

We aim to present product information clearly and accurately. However, website content may occasionally contain errors or require updates.

If you have questions about any information displayed on our website, please contact us before placing an order.

Product Information and Descriptions

Product descriptions, images, and other listing details are provided to help customers understand the lighting products offered by Dravellea.

Before purchasing, please review the information available on the relevant product page, including any listed dimensions, specifications, installation requirements, and other product details.

Product images may appear differently depending on screen settings and display conditions.

If you need clarification about a particular lighting product or its suitability for your intended space, contact us at info@dravellea.com.

Lighting Installation and Safety

Lighting products may involve electrical installation and specific installation requirements.

Customers should review the instructions and safety information applicable to their purchased products and follow relevant electrical and building requirements.

Where professional installation is required by applicable regulations or product instructions, the work should be carried out by an appropriately qualified professional.

General information on the Dravellea website is not a substitute for product-specific installation instructions or professional electrical advice.

Pricing and Payment Information

Purchases through the Dravellea online store are processed in United States dollars (USD).

Customers should review the product information, displayed pricing, and final order details during checkout before completing a purchase.

For more information about accepted payment methods and billing requirements, please refer to our Billing Terms & Payment Policy.

Shipping and Delivery Estimates

Dravellea provides free standard shipping within the United States.

Our estimated shipping timeframes are:

  • Handling Time: 3–7 business days

  • Transit Time: 6–15 business days

  • Estimated Delivery: 9–22 business days

  • Business Days: Monday–Friday

  • Order Cut-Off Time: 5:00 PM (GMT-8)

Delivery timeframes are estimates and are not guaranteed delivery dates.

For complete shipping information, please refer to our Shipping Policy.

Returns, Refunds, and Cancellations

Dravellea provides a 30-day return request window from delivery.

Returns and exchanges require review and approval before products are sent back. Return shipping is free for approved returns and exchanges.

Orders may be cancelled before shipment.

For complete information about return eligibility, exchanges, refunds, cancellations, and return procedures, please review our Return & Refund Policy.

The terms of our published policies apply to the relevant purchases and requests.

External Websites and Third-Party Links

Our website may contain links to external websites or third-party services.

When accessing an external website, please review its applicable information, terms, and privacy practices.

Dravellea's store policies do not automatically govern websites operated by other parties.

Customer Rights

Nothing in this Disclaimer is intended to exclude, restrict, or override consumer rights or protections that cannot lawfully be excluded under applicable law.

Where applicable law provides additional customer protections, those protections continue to apply.

Contact & Business Information

For questions about our website, lighting products, orders, or store policies, please contact us.

Store Name: Dravellea
Operating Address: 2833 Eaton Rd, Chico, CA 95973, United States
Contact Email: info@dravellea.com
Operating Hours: 9:00 AM–6:00 PM (GMT-8)
Business Days: Monday–Friday
Expected Response Time: Within 48 business hours

Our Operating Address is provided for business identification and contact purposes. It is not automatically a product return destination.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.